For Returns or Exchange all items must be received in their original unworn and unused condition.
Please contact your local customs office for return of duties and taxes. Questions: 1-844-246-1358. Should a product exchange be needed from your original order, a $20.00 shipping fee (U.S. Dollars) will be applied. Please include a form of payment on the exchange form.
1. Please include a letter with: the order number, purchaser’s full name, a contact name/number, and a reason for the return/exchange. If exchanging ADPRO SPORTS Merchandise, please specify which new ADPRO SPORTS product(s) you would like to exchange for, including style and size of product(s).
2. If you are returning a gift, please tell us the name and address of the person who purchased the ADPRO SPORTS merchandise. (Providing this information will keep your return confidential).
3. Your ADPRO SPORTS Store return/exchange will be processed as follows:
Items must be returned/exchanged within 30 days of purchase.
To receive either an exchange or refund, please note that all returns and exchanges must be in new, unused, and unworn condition with the original tags and stickers attached. All returned merchandise is subject to quality inspection. Items deemed worn, used, dirty, or missing tags will be returned to purchaser at their expense and no refund will be issued.
• Within 30 days with receipt - exchange or refund by same payment method.
• No returns accepted after 30 days from shipping date.
• Price adjustments will only be honored within 7 days from shipping/purchase date.
• Custom orders (customized jerseys, personalized items).
- A $5.99 shipping charge will be applied to your reshipped package for all exchanges. If the ADPRO SPORTS Store is responsible for an error or if it is a defective product, you will not be charged the reshipping fee. Please include a telephone number, so we may contact you to process the reshipping fee.
- Product(s) may be returned in the method of your choice at your expense. We recommend insuring the package and using a service that can provide tracking information to ensure successful delivery. We are not responsible for lost returns.
- Send your return to:
c/o Shop One Buffalo
55 Amherst Villa Road
Buffalo, NY 14225
Returns in person are accepted at this location.
• You may also call ADPRO SPORTS, at 1-844-246-1358, for returns or exchanges assistance.
• Please allow 2-3 weeks for us to receive and process your ADPRO SPORTS Store return/exchange.
• No refund will be issued for shipping and handling.